Patients must call to make an appointment or request one online after he/she has registered for services. If the patient decides to seek medical or dental services without an appointment due to pain or illness, a member of our medical or dental team will determine if he/she needs to be seen that same day. New patients should request and bring their medical records, if any, to his/her first appointment.
Same-day appointments will be prioritized based on the patient’s clinical condition and availability of open appointment slots. If no immediate appointment is available, the patient's name will be placed on a waiting list. Note: If the patient does not have an appointment, his/her wait time may be longer than expected and may require a return visit on another day if the patient is not acutely ill.
If you are calling for a routine follow-up appointment, the operator will be able to provide you an appointment date and time at the time of your call. If you are calling for a non-follow–up/non-routine appointment (e.g. new symptoms) the operator will take a message and relay to a clinical staff member so your appointment may be scheduled based on your medical need. If you are calling for an appointment because you are ill, please ask to speak to a nurse or medical assistant.
Please help us accommodate everyone’s needs and minimize your waiting time by scheduling an appointment for routine care.
To Schedule or cancel an appointment, call:
|Main Clinic: (956) 795-8100||South Clinic: (956) 795-8101|
|Zapata Clinic: (956) 765-4367||Hebbronville Clinic: (361) 527-4053|